Customer Service Specialist for Everyday Banking

7 days ago


Roanoke, Virginia, United States Wells Fargo Full time

As a Customer Service Specialist for Everyday Banking, you will be responsible for supporting customers and identifying opportunities to improve their experience with our financial products and services. You will work with customers through various channels, including phone, text, chat, and video chat, to provide empathetic and effective support. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

**Key Responsibilities:**

  • Provide exceptional customer service through multiple channels
  • Identify opportunities to improve customer experience and implement solutions
  • Collaborate with internal teams to resolve customer issues
  • Stay up-to-date on bank products and services to provide accurate information to customers


This role is an exciting opportunity to work in a dynamic and customer-focused environment. If you have a passion for delivering excellent customer service and are looking for a challenge, we encourage you to apply.



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