Restaurant Experience Manager

17 hours ago


Cambridge, Massachusetts, United States The Charles Hotel Full time

We are seeking a skilled Restaurant Experience Manager to join our team at The Charles Hotel. Located in Cambridge, MA, our luxury hotel offers an array of amenities and services that cater to the needs of our discerning guests.

As a Restaurant Experience Manager, you will be responsible for ensuring that our guests receive exceptional service and have an unforgettable dining experience at Henrietta's Table, our award-winning restaurant. Your expertise will play a crucial role in maintaining the high standards of quality and presentation of our food products.

The ideal candidate will have a minimum of three years of restaurant experience, with a proven track record of success in managing teams and delivering excellent customer service. You should possess excellent verbal and written communication skills and be proficient in using order and payment systems.

We offer a competitive salary of $85,000 per year, based on your qualifications and experience. Our benefits package includes medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.

In addition to your annual salary, you will also receive a meal allowance and access to exclusive discounts on hotel services. We are committed to providing a supportive and inclusive work environment that fosters growth and development opportunities for our employees.

If you are a motivated and experienced professional who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.



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