Housekeeper
1 month ago
We are seeking a highly skilled and detail-oriented Housekeeper to join our team at the Holiday Inn Bismarck, ND. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas, providing exceptional service to our guests, and contributing to the overall success of our hotel.
Key Responsibilities- Clean and prepare guest rooms and public areas to meet established standards of cleanliness and propriety.
- Retrieve items from shelves and storerooms, set up cleaning carts with supplies, and maintain carts and storerooms in a clean and orderly fashion.
- Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways.
- Wash shower walls and tub, clean toilets and stall walls, wipe exposed pipes, clean mirrors, sink(s), and walls.
- Replace towels, soaps, and room amenities, and restock literature that has been removed or is soiled.
- Wash hard floor areas by hand to remove dirt and soiled areas.
- Dust and polish furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners.
- Strip beds of all linen and remake with fresh, checking bedspread, blankets, and bed pads for cleanliness.
- Check closets for cleanliness, wiping closet doors, handles, and overhead shelves, and restocking guest room supplies.
- Vacuum rooms, public areas, and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture.
- Inspect door and window locks to ensure they are in working order and immediately alert management to an unsecured or unsafe situation.
- Inspect room equipment to ensure proper working order and report any issues to the Executive Housekeeper.
- Secure and maintain custody of equipment, keys, and supplies at all times.
- Provide exceptional service to guests, including warm, knowledgeable service and helpful guidance.
- High School diploma or equivalent.
- Experience with Marriott, Hilton, IHG, Wyndham, or cleaning standards.
- Ability to perform basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
- Ability to work with arms raised above head, maneuver fully loaded maid carts, and lift up to 50lbs. continually throughout an 8-hour shift.
- Ability to work in a fast-paced environment, with prolonged strenuous physical activity, and exposure to hazardous chemicals.
- Team-driven and values-based culture.
- Medical, dental, and vision insurance.
- Vacation and holiday pay.
- Same-day pay available.
- Employee assistance program.
- Career growth opportunities and manager training program.
- Reduced room rates throughout the portfolio.
- Third-party perks, including movie tickets and attractions.
- 401(k) plan.
- Flexible schedule.
- Flexible spending account.
- Life insurance.
- Parental leave.
- Referral program.
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