Employment Opportunities Specialist

7 days ago

Kennewick, Washington, United States Goodwill Industries of the Columbia, Inc. Full time
Company Overview

Goodwill Industries of the Columbia, Inc. is a leading organization dedicated to empowering low-income parents in their journey toward economic self-sufficiency.

Salary

The estimated annual salary for this position is approximately $48,000, based on an hourly rate of $23.00 with potential for performance-based increases up to $26.77 per hour.

Job Description

This role initiates and sustains relationships with community employers, markets Goodwill Employment Services, conducts job/task analysis, and maintains participant records. The successful candidate will also provide vocational counseling, placement planning, and implements employment plans while maintaining relationships with funding sources.

Responsibilities:
  • Complete intake interviews of individuals enrolled for services, including development of person-centered plans, database entry, and filing of required documentation.
  • Assist clients in job search and employment acquisition activities, including creating, updating, and sending resumes to prospective employers and interview coaching.
  • Follow up with and document all client/employer contacts to review interview outcomes; may attend interviews as necessary.
  • Assess client proficiency on the job through observation and feedback from clients, employers, and third-party advocates.
  • Provide task analysis, job coaching, and retention activities to strengthen client employment success.
  • Initiate and document meetings with clients to evaluate/discuss progress and determine interventions as needed.
  • Cultivate employer networks/relationships through cold calling/prospecting, studying the local labor market, resource sharing with the employment services team, and participation in community events.
  • Meet with service funders to discuss referrals, assess the match between client and services available, provide input on referral acceptance/denial, and sign plans.
  • Monitor and complete recordkeeping tasks in an accurate, detailed, and timely manner following agency protocols.
Required Skills and Qualifications:
  • A compassionate and patient approach to support vulnerable individuals in cultivating job skills and sustainable employment.
  • The ability to work independently and collaboratively within teams.
  • A self-starter with personal drive and initiative.
  • Excellent written and verbal communication skills.
  • The ability to support clients at job sites as needed, including some work outside traditional business hours.
  • Attention to detail and the ability to thrive in a time-sensitive environment.
  • Creative problem-solving skills.
  • Passion for providing high-quality customer service.
  • Ability to interact positively with ethnically, culturally, economically, and disability diverse populations.
  • The ability to pass an established background screening process.
  • A valid state-issued driver's license, good driving record, ability to provide own transportation, and proof of current automobile insurance.
Benefits

The successful candidate will be eligible for a comprehensive benefits package, including medical, dental, and vision insurance, company-paid life insurance, paid vacation and sick leave, 24 hours of floating holiday annually, additional paid time off based on full or part-time status, eight paid holidays, access to On Demand Payment, bonus opportunities based on performance, and a technology stipend each pay period.

Please note that the specific benefits package may vary depending on the individual's eligibility and employment status.

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