Ocean Freight Manager

3 weeks ago


Charleston, West Virginia, United States DPDHL Full time
Job Title: Ocean Freight Manager

As a key member of our team, you will be responsible for leading our ocean freight operations, driving strategic initiatives, and fostering a culture of innovation and solutions-oriented thinking.



Key Responsibilities:


  • Develop and implement effective logistics strategies to optimize customer satisfaction and profitability.
  • Lead a team of freight forwarding professionals, providing coaching, mentoring, and guidance to ensure exceptional results.
  • Collaborate with the National Operations team to achieve exceptional results and drive strategic initiatives.
  • Monitor service quality and customer satisfaction levels, identifying areas for improvement and implementing corrective actions.
  • Establish, monitor, and revise policies, procedures, and service standards to ensure compliance with DPDHL corporate policies and government regulations.
  • Lead negotiations with external suppliers to effectively manage costs and drive efficiencies.
  • Oversee the negotiation and issuance of buying rate quotations with shipping carriers.
  • Manage business processes to ensure accuracy in invoices, bills of lading, shipping statements, and foreign currency conversions.


Requirements:


  • Proven track record of developing, coaching, and mentoring staff to achieve exceptional results.
  • Success in leading teams through a transition to prioritize customer-centricity and adopt a finance-first mindset.
  • Demonstrated strategic, transformational, and visionary mindset.
  • Proactive drive to challenge existing practices and consistently identify opportunities for continuous improvement.
  • Strong leadership abilities, including driving KPIs, fostering employee engagement, team building, and inspiring a visionary culture.
  • Business acumen and commercial drive, with a keen eye for strategic opportunities and growth.
  • Exceptional communication skills, both verbal and written, with the ability to deliver impactful presentations and effectively convey strategic vision.
  • Preferred bachelor's degree (BA/BS) demonstrating a strong educational foundation.
  • Minimum of 5 years of experience in the freight forwarding industry, including at least 4 years of leadership experience in Ocean Freight operations.
  • Knowledge of the CargoWise system is advantageous, enabling strategic decision-making and operational efficiency.


Benefits:


  • Total Compensation Package:
  • 401(k) with a match:
  • Stock Purchase Plan:
  • Medical:
  • Vision:
  • Dental:
  • Holiday / Paid Time Off:


Why join DPDHL?

DPDHL is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DPDHL's logistics solutions span the entire supply chain, from the factory to the shop floor.



Our Values:


  • Respect & Results
  • Our Goals:
  • Employer, Provider, and Investment of Choice, Living Responsibility


Equal Opportunity Employer:

DPDHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



Work Authorization:

DPDHL will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided.


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