Transportation Operations Manager

1 week ago


Niles, Illinois, United States Fountain-Fort Carson School District 8 Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as an Assistant General Manager. This role will be responsible for managing and developing team members, formulating and executing account strategy, and providing exceptional client service.

Key Responsibilities
  • Act as the primary point of contact for clients and internal teams, ensuring seamless communication and collaboration.
  • Manage logistics, including route planning, staffing, and client engagement, to meet service level agreements.
  • Oversee the monthly client invoicing process and provide detailed financial reports.
  • Develop and implement strategies to improve client satisfaction and retention.
  • Collaborate with cross-functional teams to drive program goals and objectives.
  • Monitor and analyze transportation metrics to inform decision-making and drive program success.
Requirements
  • 5+ years of experience in transit transportation demand management, customer service, or hospitality.
  • Proven track record of achieving job performance metrics and setting goals.
  • Excellent written and oral communication, interpersonal, and presentation skills.
  • Ability to master and effectively use various technology platforms.
  • Experience with Microsoft Office Suite, Tableau, and Forms for Survey generation.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application.



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