Service Coordinator

Ambercare – an Addus family company seeks a Service Coordinator for our team. The successful candidate will be responsible for scheduling and supervising in-home care workers and clients in a geographic area.

We are looking for a detail-oriented individual with excellent organizational and communication skills to join our team as a Service Coordinator. This is a challenging yet rewarding role that requires strong interpersonal skills and the ability to work independently.

• Scheduling employees according to client care plans, ensuring seamless delivery of services.
• Processing patient authorizations, communicating with central admissions, and updating client records.
• Creating work schedules, managing changes due to client requests or absences, and providing coverage to ensure uninterrupted service delivery.
• Onboarding and training new administrative staff members.
• Supervising direct service employees, holding them accountable for attendance, performance, and conduct.

To succeed in this role, you must have:

• A high school diploma or equivalent.
• At least one year of experience in scheduling or healthcare.
• Excellent interpersonal, organizational, and communication skills.
• Computer proficiency in Microsoft Office, including Word and Excel.
• Reliable transportation.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, continuing education opportunities, daily pay, monthly bonuses, PTO, retirement planning, life insurance, and employee discounts.

The estimated annual salary for this role is $40,000-$60,000 based on location and industry standards.

As a valued member of our team, you will have the opportunity to grow professionally and contribute to the well-being of our clients. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.