IT Solutions Engineer
7 days ago
About HealthTronics
We are a dynamic and supportive team in the healthcare industry, dedicated to providing innovative solutions to our clients.
Our ideal candidate is a tech-savvy problem-solver who thrives on helping others and enjoys making technology approachable and empowering people to find solutions.
$62,000 - $80,000 per year (dependent on experience)
Job Description- Work onsite to respond promptly to requests through the IT Service Desk, ensuring effective and timely support.
- Troubleshoot, repair, and resolve issues with computers, mobile devices, and software.
- Deploy and set up technology equipment for new employees.
- Maintain and update the inventory of IT equipment, software, and licenses.
- Document service ticket statuses accurately and ensure proper follow-up.
- Collaborate with the team to manage users and computers in an Active Directory domain and support remote access technologies (VPN, Citrix).
- High school diploma or equivalent required; Associates degree preferred.
- A+ Certification or equivalent experience.
- Basic understanding of networking concepts (DHCP, DNS, TCP/IP, Wireless, Ethernet).
- Familiarity with Microsoft Windows operating systems, Apple iOS devices, and PC hardware/software troubleshooting.
- Strong communication and interpersonal skills with a customer-service mindset.
- A proactive team player who is self-motivated and knows when to seek guidance.
- 8 Company Paid Holidays, PLUS 2 Floating Holidays
- Generous Paid Time Off (PTO); 15 days of PTO to start and up to 200 hours/year with tenure.
- Generous Employee Referral Bonuses (Earn $3,000 for every radiologic technologist you refer to us after theyre hired).
- 401(k) Plan with up to 5% match
- Medical, Dental, Vision, Disability, and Life Insurance Plan Options
- Supplemental Critical Illness Insurance
- Supplemental Accidental Injury Insurance
- Health and Wellness Rewards Program
- Work with a fast-paced and dynamic team in the healthcare industry.
- Gain hands-on experience with diverse technologies and tools.
- Opportunity to grow your career in IT within a reputable organization.
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