Ninja Leisure Team Associate
4 weeks ago
Job Title: Park Experience Host
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Park Experience Host. As a key member of our team, you will be responsible for providing exceptional guest experiences, ensuring a safe and enjoyable environment, and contributing to the overall success of our park.
Key Responsibilities:
- Provide excellent guest service, responding to questions and concerns in a professional and courteous manner.
- Ensure guest safety and well-being by monitoring attractions and enforcing park rules.
- Assist with admission, café, and merchandise sales, as well as coordinate birthday parties and events.
- Host birthday parties, ensuring all guest needs are met and creating a memorable experience.
- Conduct daily, weekly, and monthly maintenance checks to ensure the park's facilities and attractions are in good working order.
- Assist in managing inventory and supporting management with opening and closing park procedures.
- Act as a first responder to emergencies and respond appropriately.
- Help maintain a clean environment, performing janitorial duties as needed.
Requirements:
- Bilingual - Spanish preferred.
- Customer Service and Retail Sales experience preferred.
- Amusement or hospitality experience is a plus.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Able to work a flexible schedule during normal business hours, including weekends and some holidays.
- Comfortable engaging with guests and team members, both one-on-one and in large groups.
Benefits:
- Employee discount.
- Flexible schedule.
- Paid training.
- Referral program.
Shift:
- Day shift.
- Evening shift.
- Morning shift.
Weekly day range:
- Every weekend.
- Monday to Friday.
- Rotating weekends.
- Weekend availability.
- Weekends only.
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