Theatrical Experience Manager
1 week ago
Are you passionate about delivering exceptional guest experiences and leading high-performing teams?
About LOOK CinemasBrought to you by the founder of in-theater dining with over 20 years of experience, we are excited to announce our rapidly expanding new brand—LOOK Dine-In Cinemas. Our mission is to seamlessly integrate movies with great food and exclusive smart technology to deliver guests with our signature uninterrupted theater experience.
We are seeking a skilled Theatrical Experience Manager to join our team. As a key member of our leadership team, you will be responsible for driving operational excellence and creating memorable guest experiences.
About the Role
- Lead day-to-day operations and ensure seamless execution of events
- Foster effective communication among team members and provide guidance and support to help them succeed
- Collaborate with the General Manager to continuously improve operational models and report on successes and opportunities for growth
- Assist in staffing by participating in hiring, training, and disciplinary actions
- Manage vendor relationships and serve as the primary point of contact for assigned areas of responsibility
- Work closely with team members, guests, and corporate agents to ensure consistent and exceptional guest experiences
Requirements
- A minimum of 2 years of hospitality management experience in a high-volume environment, preferably with previous dine-in theater management experience
- Demonstrate vocal leadership and motivational skills to inspire and guide your team
- Maintain a professional appearance and be a positive role model for others
- Hold yourself and team members accountable to consistently meet dedication and behavior standards
- Ability to acquire any required Manager Safe Serve Certification
- Proficiency in ordering, receiving, invoicing, and inventory procedures
- Basic computer knowledge, including Office Tools and scheduling software
- Physical capability to lift up to 50 lbs
- Comprehensive understanding of all teammate functions
- Flexibility to work various shifts, including nights, weekends, and holidays
What We Offer
- Estimated salary range: $60,000 - $80,000 per year
- Competitive compensation package
- Medical, Dental, & Vision Benefits to support your well-being
- Enjoy complimentary delicious food and watch movies on the big screen for free
Equal Opportunity Employer
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