Theatrical Experience Manager

1 week ago


Dobbs Ferry, New York, United States LOOK Cinemas Full time

Are you passionate about delivering exceptional guest experiences and leading high-performing teams?

About LOOK Cinemas

Brought to you by the founder of in-theater dining with over 20 years of experience, we are excited to announce our rapidly expanding new brand—LOOK Dine-In Cinemas. Our mission is to seamlessly integrate movies with great food and exclusive smart technology to deliver guests with our signature uninterrupted theater experience.

We are seeking a skilled Theatrical Experience Manager to join our team. As a key member of our leadership team, you will be responsible for driving operational excellence and creating memorable guest experiences.

About the Role

  • Lead day-to-day operations and ensure seamless execution of events
  • Foster effective communication among team members and provide guidance and support to help them succeed
  • Collaborate with the General Manager to continuously improve operational models and report on successes and opportunities for growth
  • Assist in staffing by participating in hiring, training, and disciplinary actions
  • Manage vendor relationships and serve as the primary point of contact for assigned areas of responsibility
  • Work closely with team members, guests, and corporate agents to ensure consistent and exceptional guest experiences

Requirements

  • A minimum of 2 years of hospitality management experience in a high-volume environment, preferably with previous dine-in theater management experience
  • Demonstrate vocal leadership and motivational skills to inspire and guide your team
  • Maintain a professional appearance and be a positive role model for others
  • Hold yourself and team members accountable to consistently meet dedication and behavior standards
  • Ability to acquire any required Manager Safe Serve Certification
  • Proficiency in ordering, receiving, invoicing, and inventory procedures
  • Basic computer knowledge, including Office Tools and scheduling software
  • Physical capability to lift up to 50 lbs
  • Comprehensive understanding of all teammate functions
  • Flexibility to work various shifts, including nights, weekends, and holidays

What We Offer

  • Estimated salary range: $60,000 - $80,000 per year
  • Competitive compensation package
  • Medical, Dental, & Vision Benefits to support your well-being
  • Enjoy complimentary delicious food and watch movies on the big screen for free

Equal Opportunity Employer



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