Busser - Amaya

Job Summary:

We are seeking a highly motivated and detail-oriented Busser to join our team at Local Grown, LLC. As a Busser, you will play a critical role in ensuring the smooth operation of our dining room, providing exceptional customer service, and maintaining a clean and safe working environment.

Key Responsibilities:

• Setting and resetting tables before, during, and after service periods with clean dishes, silverware, and polished glassware.
• Pouring waters, condiments, and side items as necessary.
• Commanding full menu knowledge at all times and preparation methods.
• Delivering food to guest tables in an appropriate manner.
• Identifying and briefly describing each plate to guests accurately.
• Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
• Working as a team and effectively communicating with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and other employees.
• Anticipating guests' needs and responding appropriately with a sense of urgency.
• Bidding farewell to guests, using their name when known, and encouraging them to return.
• Pre-bussing and bussing tables during service periods; assisting servers with service steps where necessary.
• Maintaining general cleanliness in the dining room during service periods.
• Stacking and stocking side stations with dry goods, extra china, settings, and silverware.
• Buffing/polishing glass and silverware where necessary.
• Setting up and breaking down side stations before and after service.
• Loading/unloading linens when necessary.
• Cleaning spills and using floor signs on an emergency basis only.
• Following all procedures and policies set forth by the company and health and safety guidelines.

Requirements:

• 2 years of experience as a busser in a similar, high-volume restaurant environment.
• Good communication skills; multilingual is a plus.
• Must be able to speak and read English proficiently.
• Professionally groomed in a manner consistent with department grooming standards.
• Positive attitude, self-motivated, energetic, and a willing learner.
• Must possess good attention to detail and the ability to work under pressure.
• Excellent customer service skills are required.
• Ability to follow directions well, make quick decisions, and keep organized while under pressure.
• Ability to perform a variety of duties with extreme care, concern, and detail.
• Ability to use standard kitchen equipment, including refrigerators/coolers, slicers, sharp knives, beverage machines, etc.
• Knowledgeable about health and safety regulations.
• Maintain a clean and safe working environment.
• Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware.
• Physically able to walk without assistance on various surfaces for an extended period of time.