Executive Director of Operations
3 weeks ago
Leadership Opportunity
This is a unique chance to lead a new and exciting business that specializes in homemade, farm-fresh, premium ice cream. Their signature item is Instagram-worthy extreme milkshakes that are more delicious to eat than they look. Guests can dine-in at this inviting and comfortable venue that is designed to evoke a sense of community.
The company's story is simple: their passion is everything ice cream and delivering a memorable experience for their guests. Their mandate is a profitable business that lasts for generations, and their mission is to lead on inclusion in the workplace by creating meaningful employment opportunities for individuals with intellectual and developmental disabilities through a partnership.
We are looking for a dynamic, experienced manager who embodies our passion for service, culture, food, and fun. The ideal candidate will be a generous leader with a passion for fostering talent and mentorship and team culture. They will have a warm, energetic, infectious personality who is guest-focused and an interest in building relationships with our guests and our team.
The successful candidate will be a motivated thinker and problem solver who's not above any task - no matter how big or small. They will be driven by smooth, efficient, and organized operations that enable all to succeed.
Key Responsibilities
- Leadership: Foster a positive and engaging team culture and manage service team
- Management: Oversee and manage all aspects of daily operations
- Staffing: Recruit exceptional staff members and ensure they are properly trained
- Customer Service: Create a memorable customer experience and address any complaints
- Safety: Maintain a safe, secure, and healthy environment by adhering to proper standards
- Quality: Ensure consistent, exceptional food quality and manage vendor relationships
- Finances: Manage budgeting and forecasting, profit and loss accounting, payroll processing
- Creativity: Implement special events and activities to increase customer engagement
What We Offer
- Partnership: Be Heard and Be Part of Creating a Whole New Experience
- Competitive: Competitive Salary + Bonus Incentive
- Benefits: Health Insurance
- Balance: 2 Weeks Paid Time Off
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