Process Improvement Manager

4 weeks ago


Southborough, Massachusetts, United States Eversource Energy Full time

Job Summary:

This is a hybrid role at Eversource Energy, a leading energy efficiency provider in the nation. The first three months are full-time in the office.

We are empowering a carbon-neutral future for the Northeast, with nationally recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles, and battery storage, into the electric system.

Key Responsibilities:

  • Evaluate, design, and manage process improvement initiatives to enhance the performance of Eversource resources.
  • Analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable, and quantifiable business process improvements.
  • Collect and analyze process data to initiate, develop, and recommend business practices and procedures that focus on enhanced safety, increased productivity, and reduced costs.
  • Work closely with internal resources to assess critical business processes, tools, and resources to identify and prioritize process improvement.
  • Collaborate with teams to identify and implement enhancements to existing policies, procedures, instructions, systems, etc. that improve operational discipline.
  • Lead cross-functional teams on complex process improvement engagements.
  • Develop a summary of findings, recommendations, and action plans for management to review and approve.
  • Effectively apply various continuous improvement tools and operating discipline to drive assigned initiatives to positive outcomes.
  • Manage assigned process improvement initiatives; scope, resources, schedules, implementation, and measurables.
  • Develop and maintain tools, applications, and systems critical to the process improvement initiatives.

Requirements:

  • A minimum of eight (8) years of related experience is required.
  • A Bachelor's degree in business administration, engineering, or equivalent work experience.
  • Hold a valid motor vehicle license.
  • Continuous Improvement certification (Six Sigma, LEAN, or similar), highly desired.

Working Conditions:

Available to work emergency restoration assignments as required. Available to travel between MA/CT/NH as necessary.

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.



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