Snowshoe Mountain Dining Operations Manager

6 days ago


Durbin, West Virginia, United States Snowshoe Mountain Full time
Restaurant Supervisor Job Description at Snowshoe Mountain

At Snowshoe Mountain, we are seeking a seasoned Restaurant Supervisor to oversee dining operations and deliver exceptional guest experiences in our seasonal environment. This role involves managing staff, ensuring compliance with health regulations, and maintaining workflow efficiency.

The ideal candidate will have 3-6 months of supervisory experience and a high school diploma or equivalent. They should be knowledgeable about food service management, staff management, and customer satisfaction.

Snowshoe Mountain offers an exciting opportunity for employees to blend work and outdoor adventure. As a Restaurant Supervisor, you will enjoy free skiing and snowboarding privileges at Alterra resorts, discounts on Ikon Passes, and other employee perks.

This is a seasonal position available from mid-November to late March, aligning with our winter ski and summer bike seasons. The salary range for this position is $15.75 to $18.00 per hour based on location and experience.

Job Responsibilities:
  • Manage Workflow: Assign and direct tasks, appraise performance, and address complaints to ensure guest satisfaction and quality service.
  • Ensure Compliance: Oversee staff adherence to state and company regulations, including health codes and employee handbook guidelines.
  • Foster Staff Relations: Maintain a positive rapport with staff by being knowledgeable and supportive regarding the outlet and resort.
  • Revenue Accuracy: Complete and balance all reports and money at the end of each shift to ensure proper revenue.
  • Flexibility: Cover any absent positions, such as bartender, server, or busser, as needed.
  • Support Team Efforts: Contribute to team goals by completing related tasks and achieving results as required.
Benefits:
  • Free skiing and snowboarding privileges at Alterra resorts
  • Discounts on Ikon Passes
  • 401k plan available to any employee over the age of 18
  • Discounted Friends and Family Lift Ticket Vouchers
  • 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
  • Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more
Why Work at Snowshoe Mountain?
  • Elevate your mountain experience by joining us as a Restaurant or Cabin Supervisor at Snowshoe You'll manage diverse dining settings, from lively slope-side spots to elegant, full-service restaurants.
  • Adventure Awaits: Explore the stunning Snowshoe Mountain and enjoy all the outdoor activities it has to offer while you work.
  • Make Connections: Meet guests and employees from across the country and around the world and provide them with exceptional hospitality that makes Snowshoe their home away from home.


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