Chief Technology Operations Officer, Learning Innovation

5 days ago


Wilmington, Delaware, United States National Black MBA Association Full time

Join a dynamic team as we seek an experienced Chief Technology Operations Officer, Learning Innovation to drive our learning technology strategy. This is a pivotal role that will play a key part in shaping the future of our learning and development initiatives.

The ideal candidate will have a strong background in operations management, with expertise in developing and implementing strategic plans to optimize efficiency and drive growth. They will be responsible for leading the development and execution of a comprehensive strategic plan for governance, learning and development initiatives in the US BBU to ensure operational effectiveness.

Key responsibilities include:

  • Strategic Planning and Leadership:
  • Develop and execute a comprehensive strategic plan for governance, learning and development initiatives in the US BBU to ensure operational effectiveness.
  • Collaborate closely with leadership to align commercial learning goals and fiscal management with the overall strategic direction of the organization.
  • Provide consultation and direction to collaborator teams, learning consultants, and vendors for simplification and efficiency.
  • Ability to develop and implement strategies associated with budget oversight, compliance, certification protocol, vacancy management, planning, automation, execution excellence, and commercial learning communications.

In addition to these responsibilities, the Chief Technology Operations Officer, Learning Innovation will also be responsible for:

  • Customer Engagement Collaboration:
  • Build and maintain strong relationships with key customers across departments (i.e., Innovation and Business Excellence LT, Compliance, Market Access, Business Units, Global Business Services, US BBU HR, Talent & Development CoE).
  • Collaborate with collaborators to understand their learning needs, priorities, and ignite partnerships for learning initiatives.
  • Facilitate cross-functional teamwork to ensure alignment of learning programs with organizational goals.
  • Experience with Vendor Management.

We are seeking an individual with exceptional leadership skills, excellent communication and social skills, and the ability to collaborate effectively with teams with varied strengths. The ideal candidate will have a strong analytical mindset, proficiency in data analysis, and experience with relevant software and tools.

This role offers a competitive salary range of $120,000 - $160,000 per annum, depending on qualifications and experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Our mission is to build an inclusive and equitable environment where everyone can thrive. We welcome and consider applications from all qualified candidates, regardless of characteristics. If you have a need for any adjustments/accommodations, please complete the section in the application form.



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