Theatre Team Associate

1 day ago


Hanover, Maryland, United States Cinemark Holdings, Inc. Full time
Job Description

Cinemark Theatre Team Member Overview:

The Theatre Team Member plays a vital role in ensuring the highest quality of service to our Guests. This position requires being quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, etc.

Responsibilities:
  • Greet Guests with a smile in a timely and professional manner
  • Operate Cinemark's POS system for all transactions completed on assigned register
  • Verify tickets at podium and direct Guests to an auditorium
  • Sell tickets in accordance with the MPAA rating system, studio admittance policy, and company policy
  • Provide pricing, movie, specialist event, alternative movie selections, and general theatre information
  • Respond to phone calls and questions from Guests in a professional and quality customer service manner
  • Conduct theatre inspections to monitor movie presentation and sound quality
  • Maintain a clean and safe quality environment within the auditoriums
  • Prepare food and operate cooking, warming, and popping equipment
  • Ensure excellent Guest service and safety
Requirements:
  • Must be at least 16 years of age
  • Complete basic food handling training and obtain any local or state mandated certification, health card, or food handlers permit where required
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Regular and consistent attendance is required
  • Display an energetic and friendly attitude during each shift
  • Provide excellent Guest service
  • Possess strong interpersonal skills to communicate effectively with all ages, genders, and personalities
  • Able to work in a team environment and independently
Benefits and Salary:

The estimated hourly salary for this position is $12.15 - $13.59. This compensation reflects the level of expertise and dedication required to excel in this role.


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