Part Time Call Center Representative

1 week ago


Mobile, Alabama, United States Signius Full time
Customer Service Representative Opportunity

We are seeking a skilled and friendly Customer Service Representative to join our team at Signius Communications in Mobile. As a Customer Service Representative, you will be responsible for providing exceptional support to our clients' customers through various channels, including phone calls.

Key Responsibilities:

  • Handle incoming calls in a professional and courteous manner
  • Provide and request required information, transfer calls, or take messages as necessary
  • Work on our state-of-the-art call processing system and be trained on various call center tools
  • Meet or exceed performance metrics, including attendance and productivity

Requirements:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows-based environment
  • Good attendance and ability to type 35 words per minute or more

Compensation and Benefits:

  • $20/hour for perfect attendance
  • $17/hour for non-perfect attendance

Shifts and Scheduling:

  • Part-time shifts available, including evenings and weekends
  • Must be available to work a weekend day (Sat or Sun each week)

Training and Development:

  • Approximately one week of training
  • Opportunity to learn and grow with our company

We are an inbound call center only, and we do not perform any outbound telemarketing or hard sales calls. If you are a motivated and customer-focused individual who is looking for a rewarding career opportunity, please apply today.



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