Dining Experience Ambassador

1 week ago

Clinton, Tennessee, United States Zaxby's Full time

About Zaxby's

Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. Our team members are the heart of our brand, providing excellent service to our guests and creating unforgettable dining experiences.

Job Description

We're looking for a Dining Experience Ambassador who will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide top-notch service to our guests by following standard operating procedures with a sense of urgency.

Why Work at Zaxby's?

  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance
  • Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)

Responsibilities:

  • Complete all training requirements including: Zaxby's Front of House Development Plan, Hands-on stations training, Any additional training required by Zax LLC
  • Provide friendly, enthusiastic service for all guests
  • Promptly greet guests as they enter and thank them as they leave
  • Maintain awareness of current promotions
  • Explain menu items, answer questions, and suggest additional items
  • Enthusiastically represent the Zaxby's brand
  • Accurately complete orders and guest transactions
  • Enter guest orders accurately into the point of sale system
  • Acept payments, operate cash registers, and maintain receipts
  • Handle cash payments, count and verify tills, and record totals appropriately
  • Maintain a clean, safe, welcoming environment
  • Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
  • Maintain equipment and inform management of maintenance needs
  • Stock paper goods, condiments, serveware, and beverages
  • Keep work areas clean and organized
  • Prepare menu items according to company standards and in a safe and sanitary manner
  • Prepare beverages, sauces, produce, and other items
  • Ensure food and beverages are handled according to safety regulations and guidelines
  • Accurately complete, package, and present guest orders
  • Assist with kitchen and back of house tasks as assigned
  • Other responsibilities: Complete all tasks with a sense of urgency, in a timely manner, Work safely and follow all safety guidelines and procedures

Qualifications:

  • Must be 16 years of age or older
  • Ability to work 32 to 40 hours per week

About the Role:

This role requires the ability to work in an indoor or outdoor environment that features hot and cold temperature variations and exposure to food and outdoor allergens. The ideal candidate will be able to sit, stand, and walk continuously, occasionally stoop, bend, crouch, or climb, including the use of ladders, and frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead. Additionally, the candidate must be able to communicate proficiently through speech, reading, and writing, and maintain effective audio-visual perception and judgement to observe and respond to the environment.

Estimated Salary Range: $13.50 / hour

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