Service Expert

4 weeks ago


Carbondale, Colorado, United States State Farm Insurance Full time

Job Summary

As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support. Your primary goal will be to assist customers with inquiries, complaints, and policy changes in a timely and professional manner.

Key Responsibilities

* Assist customers with policy applications, renewals, and cancellations
* Provide accurate and timely information regarding insurance products and services
* Handle billing and payment inquiries
* Resolve customer issues and complaints in a professional and efficient manner
* Collaborate with team members to ensure customer satisfaction
* Maintain accurate customer records and update information as needed
* Follow company policies and procedures to ensure compliance with insurance regulations

Requirements

Successful candidates will possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. A strong understanding of insurance products and services is a must. Training and development opportunities will be provided to ensure continuous improvement and growth.



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