Scheduling Coordinator

4 weeks ago


Conway, Arkansas, United States Conway Medical Center Full time
Job Summary:

The Scheduling Specialist plays a vital role in the daily operations of Conway Medical Center's Orthopaedics department. This position is responsible for scheduling patients, interacting with patients and providers, and ensuring accurate information is entered into Electronic Medical Records (EMR).

Key Responsibilities:

Update patient demographic files and maintain recall lists
Provide phone call management and answer multiple incoming telephone lines
Schedule medical appointments associated with referrals and book patient appointments within physician scheduling templates
Collaborate with colleagues, physicians, and department heads to ensure seamless operations

Requirements:

High school diploma required
Minimum of two years' experience working in an office environment preferred
Previous experience working in Customer Experience required
Proficient understanding and use of technology/PC skills required

Working Conditions:

This position requires effective communication and organizational skills, as well as the ability to work independently and as part of a team. The ideal candidate will be able to exercise independent judgment and provide exemplary customer service.

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