Business Office Coordinator

2 days ago

Mentor, Ohio, United States New Perspective Senior Living LLC Full time
Job Summary

We are seeking a highly skilled and compassionate Business Office Coordinator to join our team at New Perspective Senior Living LLC. As a key member of our community, you will provide exceptional support to our residents, families, and team members.

Key Responsibilities
  • Provide administrative support to the business office, including sending monthly payables and assisting with collections of resident invoices.
  • Act as the hospitality ambassador for the community, ensuring a warm and welcoming environment for all visitors.
  • Maintain compliance with federal, state, and local regulations, including HIPAA and resident rights.
  • Perform general clerical functions, including typing, memos, filing, and processing facility mail.
  • Screen and direct all visitors, ensuring a secure and respectful environment.
  • Assist in promoting positive family communication and interact with residents, families, and team members in a kind and respectful manner.
  • Champion hospitality and deliver excellent customer service to residents, families, visitors, and vendors.
  • Attend and participate in all required training, team meetings, and online learning resources.
Requirements
  • High School diploma or GED equivalent or equivalent of relative experience.
  • Strong computer skills and ability to interact with a variety of electronic devices.
  • Strong administrative and organizational skills.
  • Experience working with older adults in senior living, long-term care, home health, or other healthcare settings a plus.
  • Ability to work in a team environment with strong communication and interpersonal skills.
  • Empathy for the challenges experienced by residents, families, and team members and the problem-solving skill sets to support them.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Ability to communicate effectively verbally and in writing using the English language.
  • Ability to prioritize and effectively manage multiple tasks simultaneously.
Benefits
  • Medical, Dental, & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off and Holidays
  • Company-Paid Basic Life Insurance
  • Voluntary Short-Term Disability
  • Company-Paid Long-Term Disability
  • Health Reimbursement Account/Health Savings Account
  • Flexible Spending Accounts
  • Education assistance - up to $5,000 per calendar year
  • Leadership Development & Career Advancement
  • Real-time Access to Earned Wages
  • Referral Bonuses
  • Employee Assistance Program

New Perspective is an Equal Opportunity Employer.

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