Store Operations Manager

7 days ago


Troy, Michigan, United States Gap Inc. Full time

About the Role

As a key member of our store team, you will play a critical role in bringing our brand to life for customers and employees alike. Your leadership skills will be essential in supporting the execution of our store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development.

Your primary responsibilities will include:

* Becoming an expert in our brand's selling behaviors and leveraging them to provide an exceptional customer experience
* Recruiting, hiring, and developing a high-performing team that meets or exceeds goals
* Providing clear and direct communication of expectations and giving feedback to unlock personal and business results
* Organizing and utilizing time management and prioritization skills to effectively manage multiple tasks in a fast-paced environment

What You'll Do

* Develop and implement strategies to drive sales growth and maximize efficiencies and productivity
* Provide front-line supervision to an operational, service, or administrative team
* Promote community involvement and adapt team priorities to respond to customer and business partner needs

Who You Are

* A results-driven leader with a proven ability to drive metrics to deliver results
* A strong communicator with excellent interpersonal and leadership skills
* A team player with a passion for developing and mentoring others

If you are a motivated and results-driven leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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