Apartment Leasing Specialist

4 days ago


Lakewood, Washington, United States Express Employment Full time

We are seeking a highly skilled Apartment Leasing Specialist to join our team at Express Employment. This is a fantastic opportunity for a motivated individual who is passionate about real estate and customer service.

Key Responsibilities
  • Tour Apartments: Provide engaging and informative tours to prospective tenants, highlighting the unique features and amenities of our apartments.
  • Manage Applications: Oversee the entire application process, from reviewing to verifying information and communicating with applicants.
  • Respond to Inquiries: Answer questions via phone or email about our properties, leasing terms, and availability.
  • Facilitate Lease Renewals: Work with current tenants to smoothly renew leases, addressing any concerns that arise.
  • Website Management: Monitor inquiries and applications from our website, ensuring prompt responses and up-to-date information.
  • Verify Property Information: Ensure prospective tenants have accurate details about the property, including amenities, lease terms, and policies.
  • Work Order Management: Process and coordinate work orders to ensure maintenance requests are handled promptly.
  • Rent Collection: Assist with rent payments, ensuring timely collection and accurate record-keeping.
Requirements
  • People-Oriented: Excellent customer service skills, with a focus on building relationships and providing exceptional support.
  • Professionalism: Positive, approachable demeanor with the ability to handle various situations with tact.
  • Strong Communication: Effective verbal and written communication for interacting with clients, colleagues, and vendors.
  • Negotiation Skills: Capable of diplomatically negotiating lease terms and resolving conflicts.
  • Attention to Detail: Ability to handle paperwork with precision and maintain organized records.
  • Tech-Savvy: Proficient with Microsoft Office and leasing software such as Yardi or Rent Manager.
What We Offer
  • Competitive Pay: Earn $20.00 - $22.00 per hour, depending on your experience.
  • Dynamic Work Environment: Enjoy interacting with prospective tenants and helping them find their perfect home.
  • Career Growth: Real estate offers plenty of opportunities for professional development and long-term career advancement.


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