Department Leader

We are seeking a highly skilled Department Leader to oversee the Deli/Bakery operations at Ralph's. This is an exciting opportunity to join our team and drive success in this critical department.

The Department Leader will be responsible for managing the day-to-day activities of the Deli/Bakery department, including supervising staff, controlling expenses, and maintaining a safe and clean work environment. Key responsibilities include:

• Ensuring exceptional customer service through effective leadership and communication
• Directing and supervising all functions, duties, and activities for the Deli/Bakery department
• Monitoring and controlling expenses, inventory, and quality assurance standards
• Scheduling and staffing to meet customer volume and business needs

The successful candidate will have the following key responsibilities:

1. Adhere to all local, state, and federal laws, safety, and food safety regulations, as well as company guidelines
2. Train and develop associates on performance of their job, including inventory, stocking, CAO, Key Retailing, and performance appraisal process
3. Promote trust and respect among associates, communicate company, department, and job-specific information, and establish performance goals for the department
4. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions and making suggestions regarding products sold within the department and throughout the store
5. Slice deli meats and cheeses or Bakery items according to customer requests using proper deli equipment in the correct portion size to prevent shrink
6. Inform customers of Deli/Bakery specials and offer samples
7. Use all equipment in the deli according to company guidelines, prepare foods according to food temperature logs, and follow cooking instructions
8. Maintain an awareness of inventory/stocking conditions, note any discrepancies in inventory, and schedule appropriately for price change activity
9. Plan, organize, and supervise the inventory process, ensure proper temperatures in cases and coolers are maintained, and maintain temperature logs
10. Reinforce safety programs by complying with safety procedures, identify unsafe conditions, and notify store management
11. Practice preventive maintenance by properly inspecting equipment and notifying appropriate departments or store managers of any items in need of repair

To be successful in this role, you will need:

• A minimum of 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• A current food handlers permit once employed

While not required, the following qualifications would be advantageous:

• Deli experience
• Second language (speaking, reading, and/or writing)

Ralph's, a part of The Kroger Company, is committed to providing excellent customer service and creating a positive shopping experience for our customers. We strive to provide opportunities for growth and development, competitive salaries, and comprehensive benefits packages.

The estimated salary range for this role is $60,000-$80,000 per year, depending on experience and qualifications.