Executive Housekeeping Operations Manager
2 days ago
As a leading provider of resort housekeeping services, MasterCorp, Inc. is committed to delivering exceptional quality and efficiency standards in the industry.
Job SummaryWe are seeking an experienced Executive Housekeeping Operations Manager to join our team. This role requires a strong leader with excellent communication skills and the ability to drive performance in a fast-paced production environment.
Key Responsibilities:- Exemplify a sense of urgency with housekeeping staff to ensure all units are turned on time.
- Direct the work of Housekeepers, House Person, and Supervisors.
- Assist in training new Housekeepers on 7 Steps Processes.
- Coach housekeepers to reach productivity standards.
- Conduct weekly report cards for housekeeping staff.
- Conduct weekly MSI report of Supervisors.
- Inspect clean rooms to ensure that quality standards are met.
- Retrieve housekeepers to address any areas that need to be re-cleaned.
- Minimum two years of progressive responsibility as Supervisor/Lead Supervisor or other Management experience in Hotel/Resort or Timeshare industry.
- A proven track record of driving performance in a fast-paced production workplace while ensuring quality and efficiency standards are met or exceeded.
- Customer service and relationship focused.
- Ability to lead and motivate teams.
- Applied verbal & written communications.
The estimated annual salary for this position is $65,000 - $85,000 depending on location and experience.
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