Technical Support Specialist

4 days ago


Albany, New York, United States Ithaca City School District Full time
Job Summary

This is a full-time employment opportunity with the Ithaca City School District. The incumbent in this position is responsible for the support of computer and audio-visual software and hardware for District staff.

Key Responsibilities
  • Installs, upgrades, maintains, and troubleshoots stand-alone or LAN workstations and software;
  • Provides technical support of software and hardware consisting of basic computer operations to District staff;
  • Assists staff in the proper use of computers, printers, peripherals and audio-visual equipment;
  • Enters and retrieves information in an automated information system;
  • Performs related work as required.
Requirements
  • Good knowledge of personal computers and office equipment;
  • Ability to support and maintain audio-visual equipment;
  • Ability to operate personal computer and peripheral equipment;
  • Ability to follow oral and written instructions;
  • Ability to instruct others in the use and adaptability of personal computers and purchased software and hardware.

For assistance with the application process, please contact our Human Resources Department at humanresources@albany.k12.ny.us



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