Tournament Operations Assistant

4 weeks ago


Pigeon Forge, Tennessee, United States Ripken Baseball Full time
Job Overview

As a key member of our team, you will play a vital role in ensuring the success of our youth baseball tournaments at the Ripken Experience in Pigeon Forge, TN.

About Ripken PF:

The Ripken Experience Pigeon Forge is a state-of-the-art sports complex that offers a unique and exciting experience for players, coaches, and families. Our commitment to maintaining the values and experience gained from playing the game, while making sure there's a whole lot of fun along the way, sets us apart from other sports complexes.

Responsibilities:

  • Assist the staff with the execution of youth baseball tournaments, ensuring a seamless and enjoyable experience for all participants.
  • Announce games, serve as a rules consultant, and provide exceptional customer service to our guests at a designated field.
  • Convey and maintain a high level of professionalism at all times, providing extraordinary external and internal customer service.
  • Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand, working with staff to achieve objectives effectively and efficiently.

Qualifications:

Required:

  • Prior work experience in a customer service environment.
  • An outgoing, friendly personality and excellent communication skills, strong initiative, and high-energy.
  • Reliable transportation.
  • Strong detail-orientation, with the ability to problem-solve.
  • Good time-management skills.
  • Work Schedule will vary; nights and weekends will be required based on business needs.
  • A passion for sports.
  • Preferred: Prior Baseball or Softball experience (playing, coaching, working).

Working Conditions / Special Physical Requirements:

  • Regular lifting of heavy items of 20 pounds or more.
  • Exposure to extreme heat or cold.

#RipkenBaseball

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