Maintenance Operations Specialist
1 week ago
KETTLER is a leading multifamily development, investment, and property management company serving the Mid-Atlantic and Southeastern regions of the United States. As a vertically integrated and award-winning organization, KETTLER consistently ranks among the top multifamily operators in the nation, delivering quality services to clients and showcasing expertise in property development.
The Regional Operations Specialist Team at KETTLER seeks highly skilled individuals to join their team. This unique opportunity allows you to gain corporate exposure while positively impacting onsite teams. As a Regional Operations Specialist - Lead Maintenance Technician, you will travel to various KETTLER sites to lead daily operational needs. If you have an excellent work ethic, a passion for helping people, and want to learn and grow in your career in a positive culture, KETTLER may be the place for you.
This role requires leadership skills, quick adaptability, excellent customer service, and the ability to maintain all aspects of community curb appeal, preventative maintenance, resident and common area service requests, and physical site operations. Key responsibilities include:
- Providing subject matter expertise in KETTLER's platform and maintaining a professional image
- Leading by example to maintain a positive climate and contribute to a high-performing, engaged team
- Delivering a positive customer experience, quality living environment, and achieving property goals
- Serving as a mentor to team members throughout the portfolio
- Repairing apartment and building interior and exterior areas
- Conducting community walks/inspections and contributing to maintaining company standards
- Participating in property upkeep, preventive care, and maintenance projects, including capital improvements
- Sustaining peak efficiency operation levels for all property components
- Supporting the Maintenance Manager in managing budgets, ordering supplies, and achieving budgeted NOI
To succeed in this role, you should have 3+ years of experience in the maintenance field, a valid driver's license, Universal EPA/CFC Certification, proficiency in appliance, electrical, and plumbing repair, and strong understanding and experience with HVAC repair. You should also have excellent English communication skills, both verbal and written, and be able to interact with residents and internal and external customers in a positive, professional manner.
KETTLER offers a competitive salary range of $65,000-$85,000 per year, depending on location and experience. The estimated salary for this role in the MCLEAN, VA area is around $72,000 per year. As a Regional Operations Specialist - Lead Maintenance Technician, you will have opportunities for growth and development within the company.
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