Banquet Houseman Coordinator

1 week ago


Cooperstown, New York, United States The Otesaga Resort Hotel Full time

The Otesaga Resort Hotel is seeking an experienced Banquet Houseman to join our team.

About the Role

This exciting opportunity offers a unique blend of event management, hospitality, and customer service skills. As a key member of our events team, you will be responsible for ensuring seamless execution of banquets, conferences, and other events.

Key Responsibilities:

  • Set up banquet rooms according to specifications, including drinks, snacks, and other specified items.
  • Adjust banquet room layouts during service based on guest requests.
  • Reset rooms to their original state after events conclude.
  • Provide exceptional guest service by setting up AV equipment, transporting tables and equipment, and fulfilling client or management requests.
  • Train and educate new team members on our processes and policies.

Requirements:

  • High school diploma or general education degree (GED)
  • Ability to work nights, weekends & holidays as required.
  • Excellent organizational and time management skills.
  • Basic math and language skills.
  • Outstanding guest service skills.

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience.

Benefits:

  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy.
  • A 401(k) retirement savings plan with company match.

Join our dynamic team and take your career to the next level in a fast-paced and rewarding environment. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply.