Workplace Experience Coordinator

4 weeks ago

Seattle, Washington, United States McKinstry Full time

Workplace Experience Coordinator

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

We're seeking a Workplace Experience Coordinator to enhance the overall workplace experience by providing exceptional front desk support and coordinating various office services. This role ensures a welcoming environment for all visitors and employees, while also managing key administrative tasks to support the smooth operation of the facility.

Key Responsibilities:

  • Serve as the first point of contact for all those entering the facility, greeting them with a friendly and welcoming demeanor.
  • Issue visitor and parking passes and follow security protocols.
  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
  • Manage janitorial or maintenance work orders as needed.
  • Coordinate and execute workplace services, including mail, office supply services, and onboarding.
  • Acknowledge inquiries or complaints from employees, guests, and co-workers, providing solutions in a professional customer service-driven manner.
  • Organize and manage on-site events, including securing event space, setting up and tearing down the room, and delivering supplies.
  • Follow property-specific security and emergency procedures, notifying appropriate parties to ensure the safety of all individuals in the building.
  • Coordinate with vendors who supply services or goods to the workplace.
  • Perform other front desk activities as requested.
  • Manage office supply and breakroom inventory and upkeep.
  • Assist in coordinating facilities requests.

Requirements:

  • High School Diploma or GED required; Associate degree in a related field preferred.
  • Up to 2 years of job-related experience, preferably in office, customer service, or equivalent positions.
  • Intermediate working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
  • Strong communication skills to exchange straightforward information.
  • Ability to follow basic work routines and standards in the application of work.
  • Experience working with virtual and matrixed teams is preferred.
  • Knowledge of SharePoint and Visio is preferred.
  • Special certifications such as ASTD (American Society for Training and Development) are preferred.

What We Offer:

  • Competitive pay.
  • 401(k) with employer match and profit-sharing plan.
  • Paid time off and holidays.
  • Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums.

PeopleFirst Benefits:

  • Family formation benefits, including adoption and IVF assistance.
  • Up to 16 weeks paid parental leave.
  • Transgender inclusive benefits.
  • Commuter benefits.
  • Pet insurance.
  • “Building Good” paid community service time.
  • Learning and advancement opportunities via McKinstry University.
  • McKinstry Moves onsite gyms or reimbursement for remote workers.

McKinstry is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law.

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