Client Service Associate

3 weeks ago


Florham Park, New Jersey, United States Oppenheimer & Co. Full time

Job Title: Registered Client Service Associate

About the Role:

Oppenheimer & Co. Inc. is seeking a Registered Client Service Associate to support Financial Advisors in sales, marketing, and day-to-day operations of a growing wealth management practice. The ideal candidate will possess superior interpersonal and multi-tasking skills, with the ability to operate independently and as part of a small team.

Responsibilities:

  • Learn and adapt to service the needs of various accounts to answer day-to-day questions from clients and advisors.
  • Develop knowledge of forms and account procedures to assist clients.
  • Utilize research and technical support tools to provide quality analytical reports.
  • Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions.
  • Act with integrity and respect in all situations.
  • Cultivate and grow existing client relationships.
  • Assist with marketing efforts and plan client events.
  • Prioritize daily work, track progress of projects and deadlines, answer phones, take messages, and schedule appointments.
  • Demonstrate initiative and desire to increase knowledge of rules, regulations, and concepts.

Requirements:

  • Series 7 and 63/65 (or 66) required within the first three months of hire.
  • Certified Financial Planner (CFP) certification required.
  • 5+ years' experience working as a sales assistant/CSA in a corporate/brokerage environment.
  • Proficiency with technology, including MS Office products (Word, Excel, PowerPoint, and Outlook), and ability to quickly learn internal software programs.
  • Team player with an energetic, positive disposition seeking growth and opportunity to expand the role.
  • Ability to maintain the highest level of confidentiality.
  • Strong accuracy and thoroughness in all facets of daily work and superb organizational skills.
  • Ability to interface and articulate well with all levels of employees, management, and clients in a highly professional, timely, and friendly manner.
  • Ability to meet designated deadlines and work effectively in a pressurized environment under time constraints.
  • Ability to handle multiple tasks to completion with little or no supervision.


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