Client Advocate Coordinator

6 days ago


Jamaica, New York, United States Project Redirect Inc Of The Distric Full time

At Project Redirect Inc Of The District, we are seeking a highly skilled Client Advocate Coordinator to join our team. This is a unique opportunity to make a meaningful difference in the lives of our clients and contribute to the success of our organization.

Job Summary

The Client Advocate Coordinator will provide person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. This role involves counseling, client intakes, case management, and counseling and aftercare services.

Key Responsibilities
  • Conduct initial intake assessments and act upon critical needs appropriately
  • Utilize assessment tools to identify support service needs and make immediate referrals
  • Orient clients to the shelter program, requirements and consequences
  • Provide client with Independent Living Plan (ILP), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services
  • Assist non-working clients to obtain Public Assistance
  • Completes psychosocial assessments within the first 30 days of intake
  • Track and monitor client progress
  • Empower clients to become involved in their own planning and goal setting
  • Conduct weekly/bi-weekly meetings with clients, or as needed
  • Refer clients and encourage job development for subsequent employment if appropriate
  • Refer clients to appropriate resources to assist with set goals
  • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency
  • Maintain client files to include conversations, warnings and progress reports and documenting all incidents
  • Maintain confidential case record for all clients
  • Report critical incidents immediately to the Site Director/ Director of Social Services
Requirements

To be successful in this role, you will need:

  • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience
  • Associate degree in Human Service, or related field with 4+ years of direct social service experience
  • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience
  • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality
  • Knowledge of community resources
  • Ability to solve problems, make decisions, resolve conflicts and listen
  • Fluent in English and Spanish is a plus
  • Ability to deal calmly in crisis situations
Salary and Benefits

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, as well as a comprehensive benefits package including health insurance, retirement savings plan, and paid time off.

About Us

Project Redirect Inc Of The District is a leading provider of social services in the community. Our mission is to empower individuals and families to achieve their full potential and live fulfilling lives.



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