Client Advocate Coordinator
6 days ago
At Project Redirect Inc Of The District, we are seeking a highly skilled Client Advocate Coordinator to join our team. This is a unique opportunity to make a meaningful difference in the lives of our clients and contribute to the success of our organization.
Job SummaryThe Client Advocate Coordinator will provide person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. This role involves counseling, client intakes, case management, and counseling and aftercare services.
Key Responsibilities- Conduct initial intake assessments and act upon critical needs appropriately
- Utilize assessment tools to identify support service needs and make immediate referrals
- Orient clients to the shelter program, requirements and consequences
- Provide client with Independent Living Plan (ILP), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services
- Assist non-working clients to obtain Public Assistance
- Completes psychosocial assessments within the first 30 days of intake
- Track and monitor client progress
- Empower clients to become involved in their own planning and goal setting
- Conduct weekly/bi-weekly meetings with clients, or as needed
- Refer clients and encourage job development for subsequent employment if appropriate
- Refer clients to appropriate resources to assist with set goals
- Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency
- Maintain client files to include conversations, warnings and progress reports and documenting all incidents
- Maintain confidential case record for all clients
- Report critical incidents immediately to the Site Director/ Director of Social Services
To be successful in this role, you will need:
- Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience
- Associate degree in Human Service, or related field with 4+ years of direct social service experience
- High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience
- Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality
- Knowledge of community resources
- Ability to solve problems, make decisions, resolve conflicts and listen
- Fluent in English and Spanish is a plus
- Ability to deal calmly in crisis situations
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, as well as a comprehensive benefits package including health insurance, retirement savings plan, and paid time off.
About UsProject Redirect Inc Of The District is a leading provider of social services in the community. Our mission is to empower individuals and families to achieve their full potential and live fulfilling lives.
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