Customer Service Representative

5 days ago


Seattle, Washington, United States Sea Mar Community Health Centers Full time

Job Title: Customer Service Representative

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About the Position: We are seeking a skilled and bilingual customer service representative to join our team at Sea Mar Community Health Centers in White Center, near Seattle, WA.

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Responsibilities:

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  • Process inbound calls and greet patients and the public with a friendly and enthusiastic demeanor.">
  • Take and relay messages to the appropriate department in a timely manner.">
  • Make medical appointments and contact patients via phone on behalf of Sea Mar.">
  • Screen and assess incoming calls in a timely manner.">
  • Maintain a high level of work ethic and professionalism throughout each interaction.">
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Requirements:

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  • Bilingual in English and Spanish.">
  • C.N.A or Medical Assistant preferred but not required.">
  • Able to multitask effectively and handle calls quickly and efficiently.">
  • Excellent problem-solving skills and ability to communicate efficiently.">
  • Able to properly use basic office software.">
  • Able to answer incoming telephone calls within 3 rings or less.">
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What We Offer:

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We offer talented and motivated individuals the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. Our benefits package includes:

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  • Medical, dental, vision, and prescription coverage.">
  • Life insurance and long-term disability.">
  • EAP (Employee Assistance Program).">
  • Paid-time-off starting at 24 days per year + 10 paid holidays.">
  • 401(k)/Retirement options.">
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How to Apply:

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To apply for this position, please submit your application through our website.

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Salary: $20.00 per hour



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