Administrative Support Specialist

4 days ago


Cincinnati, Ohio, United States JobRialto Full time
Job Summary

This is a dynamic role that requires exceptional organizational skills to ensure seamless day-to-day operations at our Affordable Housing Property Management offices. The ideal candidate will have a strong ability to multitask and prioritize tasks effectively.

Key Responsibilities
  • Maintain accurate records and documentation, including leases, insurance certificates, and invoices.
  • Act as the primary point of contact for internal and external stakeholders, coordinating meetings, events, and special projects as needed.
  • Provide excellent customer service, responding to resident inquiries and resolving issues in a professional manner.
  • Assist residents with forms, requests, and other administrative tasks.
  • Collect, enter, and update data to maintain department records and databases.
  • Monitor and coordinate accounting activities, preparing reports and participating in budget planning.
  • Oversee office supplies, equipment, and vendor contracts, ensuring timely payments and contract renewals.
  • Promote positive relationships with tenants, handling service requests and submitting paperwork as needed.
  • Verify rent roll accuracy before accepting payments.
  • Participate in leasing apartments, preparing information packets, showing units, and reviewing lease terms.
  • Perform move-in inspections, process work orders, and explain rules and regulations to residents.
  • Conduct regular property walks, addressing trash, broken windows, and other issues affecting curb appeal.
  • Refer repeat offenders to management for possible legal action.
  • Maintain confidential files and compile information for monthly management reports.
Required Skills and Qualifications
  • Excellent interpersonal and project coordination skills.
  • Ability to manage multiple assignments simultaneously.
  • Familiarity with PC-based software applications (Microsoft Word, Excel, Outlook).
  • Associate degree in business management or a related field, or an equivalent combination of education and experience.
  • Five years of administrative support services experience.
  • A valid driver's license and an insurable driving record.
Compensation and Benefits

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience, plus benefits and opportunities for growth and development.



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