Guitar Maintenance Specialist

6 days ago


Stafford, Kansas, United States Guitar Center Full time
Job Summary
Guitar Center is seeking a skilled Guitar Maintenance Specialist to provide exceptional customer service and repair services on customer-owned instruments. The ideal candidate will have a strong understanding of guitar repair techniques and be able to work efficiently in a fast-paced environment.

About Us
Guitar Center is a leading music retailer with a passion for creating a positive experience for our customers. We believe in fostering a culture of innovation, creativity, and inclusivity, and we are committed to making a difference in the world by enabling musicians and non-musicians alike to experience the joy of music.

Responsibilities
• Provide expert repair services on customer-owned instruments, ensuring high-quality craftsmanship and excellent customer satisfaction
• Maintain store-owned gear, as requested, to ensure optimal performance and condition
• Complete warranty repair work in a timely and efficient manner
• Interact with customers, providing exceptional customer service and building relationships that drive sales and customer loyalty
• Collaborate with colleagues to achieve sales and service goals, promoting a positive and inclusive team environment

Requirements
• Skilled understanding of repairing guitars, with a strong emphasis on quality and attention to detail
• Foundational product knowledge on Guitar Center products, including musical instruments and equipment
• Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
• Ability to work in a fast-paced environment, prioritizing tasks and managing time efficiently to meet deadlines
• Commitment to ongoing learning and professional development, staying up-to-date with industry trends and best practices

Benefits
Guitar Center offers a competitive salary range of $45,000 - $65,000 per year, based on experience and location. In addition, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for career growth and advancement.

Why Guitar Center?
We are passionate about creating a positive experience for our customers and employees alike. At Guitar Center, you'll find a dynamic and supportive work environment that fosters creativity, innovation, and collaboration. Join our team and discover the rewards of working for a leader in the music retail industry.
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