Insurance Policy Support Specialist

1 week ago


Friendswood, Texas, United States State Farm Insurance Full time

Overview:

As a Customer Service Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer experiences. Our team is dedicated to providing accurate and timely information regarding insurance products and services, ensuring that our customers feel supported every step of the way.

About the Role:

We are seeking an experienced and skilled individual who can assist customers with inquiries, complaints, and policy changes. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of insurance policies and regulations.

Key Responsibilities:

  • Provide accurate and timely information regarding insurance products and services
  • Assist customers with inquiries, complaints, and policy changes
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues and complaints in a professional and efficient manner

Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong understanding of insurance policies and regulations

What We Offer:

At State Farm Insurance, we offer a competitive salary range of $50,000 - $70,000 per year, depending on experience, as well as opportunities for growth and development. Our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) matching, and paid time off.



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