Patient Services Coordinator

1 week ago


Orland Park Illinois, United States Affiliated Oncologists Full time
{"title": "Patient Services Coordinator", "description": "Overview

Affiliated Oncologists is seeking a highly skilled Patient Services Coordinator to join our team. As a key member of our clinical staff, you will be responsible for providing exceptional patient care and support.

Responsibilities
  • Greet patients and visitors in a prompt, courteous, and professional manner.
  • Register and schedule appointments for patients in a timely and efficient manner.
  • Answer, screen, and direct incoming calls to appropriate personnel.
  • Support and adhere to the US Oncology Compliance Program and Shared Values.
  • Perform various administrative tasks, including filing, data entry, and maintaining patient records.
  • Provide patients with appointment details, including time, location, and instructions.
  • Record patient cancellations and missed appointments, and reschedule as needed.
  • Maintain a clean and organized lobby area.
Requirements
  • High school diploma or equivalent required.
  • Some receptionist or office experience preferred.
  • Proficiency with computer systems and Microsoft Office required.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Work Environment

The work environment may include exposure to communicable diseases, toxic substances, and other conditions common to an oncology/hematology clinic environment.

", "lang_code": "en-US"}

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