Patient Services Coordinator
1 week ago
Affiliated Oncologists is seeking a highly skilled Patient Services Coordinator to join our team. As a key member of our clinical staff, you will be responsible for providing exceptional patient care and support.
Responsibilities- Greet patients and visitors in a prompt, courteous, and professional manner.
- Register and schedule appointments for patients in a timely and efficient manner.
- Answer, screen, and direct incoming calls to appropriate personnel.
- Support and adhere to the US Oncology Compliance Program and Shared Values.
- Perform various administrative tasks, including filing, data entry, and maintaining patient records.
- Provide patients with appointment details, including time, location, and instructions.
- Record patient cancellations and missed appointments, and reschedule as needed.
- Maintain a clean and organized lobby area.
- High school diploma or equivalent required.
- Some receptionist or office experience preferred.
- Proficiency with computer systems and Microsoft Office required.
- Ability to work in a fast-paced environment and adapt to changing priorities.
The work environment may include exposure to communicable diseases, toxic substances, and other conditions common to an oncology/hematology clinic environment.
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