Senior Digital Product Manager

3 weeks ago

Washington, Washington, D.C., United States CVS Health Full time

At CVS Health, we're committed to delivering enhanced human-centric healthcare for a rapidly changing world. As a Senior Digital Product Manager, you'll play a critical role in driving this mission forward.

Our Analytics & Behavior Change organization is at the forefront of leveraging advanced analytics, machine learning, and data science to transform healthcare. We're seeking a talented Product Manager to join our Strategy & Product team and help us drive a transformational shift in how we leverage technology and analytics to become the leader in healthcare in the U.S.

In this role, you'll have the opportunity to develop and refine innovative AI products built on one of the largest single-source data libraries in healthcare. You'll work closely with business partners and data engineering teams to produce impact and drive growth, improve health outcomes, and access to healthcare across all of our businesses in CVS Health.

Responsibilities:

  • Develop a deep understanding of the Grievances area, its data, and business processes
  • Develop user stories and detailed product specifications to communicate feature requirements to data science, engineering, and stakeholder teams
  • Support data science and engineering teams to implement features by clarifying requirements, facilitating technical discussions, and helping technical team members understand users and the business
  • Facilitate problem-solving and prioritization across teams, factoring in trade-offs between speed, scalability, and quality
  • Draft, refine, and communicate business cases to key stakeholders to obtain input and buy-in
  • Work closely with enterprise clients to inform product decisions and validate hypotheses
  • Demonstrate and support dissemination of best practices for product management, product development, release management, and user support
  • Develop and execute strategies for proactive user support and issue resolution

Requirements:

  • 4+ years' experience in product management, data strategy, or management consulting
  • 4+ years' experience in healthcare/digital health, with exposure to data and analytics
  • Proficient with introductory data analysis (e.g., SQL)
  • Passionate about exploring the unknown and unafraid of ambiguity
  • Proven track record of strategy work and/or product definition, launch, and management
  • Strong communication with peers and senior leaders, both 1:1 and in small groups

We offer a comprehensive benefits package, including medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also provide a fully-paid term life insurance plan, short-term and long-term disability benefits, and numerous well-being programs. As a CVS Health employee, you'll enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.

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