Patient Services Coordinator II
4 weeks ago
We are seeking a highly skilled and compassionate Patient Services Coordinator II to join our team at Massachusetts General Hospital. As a key member of our clinical operations team, you will play a critical role in providing exceptional patient care and service to our patients and families.
Key Responsibilities- Provide a warm and welcoming experience for patients and families, ensuring a smooth and efficient check-in process.
- Manage and maintain appointment scheduling for patients, ensuring accurate and timely communication with providers and staff.
- Support patients with insurance, billing, and medical administrative questions, providing clear and concise information and resolving issues in a timely manner.
- Work collaboratively with the clinical team to ensure seamless communication and coordination of patient care.
- Assist with special projects and initiatives, utilizing your skills and expertise to drive process improvement and excellence in patient care.
- 2+ years of experience in a highly clinically customer service-focused role.
- High school diploma or equivalent.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Massachusetts General Hospital is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Patient Services Coordinator II
4 weeks ago
Étreux, Hauts-de-France, United States Massachusetts General Hospital(MGH) Full timeJob SummaryUnder the general direction of the Practice Manager, the Patient Services Coordinator II provides administrative support to healthcare providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers.Key ResponsibilitiesSchedule patient appointments, diagnostic testing, and coordinate...
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Patient Services Coordinator II
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Étreux, Hauts-de-France, United States Massachusetts General Hospital Full timeJob Summary: We are seeking a highly organized and detail-oriented Patient Services Coordinator II to provide administrative support to healthcare providers in a high-volume ambulatory setting. As the primary interface between patients and providers, you will be responsible for scheduling appointments, coordinating referrals, and managing patient flow.Key...
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