Host and Guest Experience Specialist

7 days ago


Waukegan, Illinois, United States Full House Resorts Full time
{"Job Title": "Host and Guest Experience Specialist", "Job Summary": "We are seeking a highly skilled and enthusiastic Host and Guest Experience Specialist to join our team at Full House Resorts. As a Host and Guest Experience Specialist, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your primary responsibility will be to provide exceptional service, ensuring that every guest feels welcome and valued.

Responsibilities:

* Greet guests with a warm smile and a genuine welcome
* Manage reservations and seating arrangements to ensure a seamless dining experience
* Anticipate and respond to guests' needs, providing personalized service
* Maintain a clean and organized host area, ensuring a positive first impression
* Collaborate with the service team to ensure exceptional guest satisfaction
* Follow all company policies and procedures, including health and safety regulations

Requirements:

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong attention to detail and organizational skills
* Ability to maintain a professional demeanor in a high-pressure environment
* Bi-lingual a plus

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

At Full House Resorts, we offer a competitive salary and benefits package, as well as opportunities for career growth and development.

Apply now to join our team and become a part of our commitment to excellence in guest service.



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