Network Services Account Manager

4 weeks ago


Kennett Square, Pennsylvania, United States Tri-M Group LLC Full time

About the Role:

As a Network Services Account Manager at The Tri-M Group LLC, you will be responsible for pursuing business in markets that complement our overall services. You will build relationships with customers and serve as a liaison ensuring project expectations are met. This is a unique opportunity to join a dynamic team and contribute to the growth and success of our company.

Key Responsibilities:

  • Comply with and ensure compliance with all Tri-M and customer safety policies and procedures.
  • Work closely with the VP on developing a targeted list of key accounts.
  • Perform proper pre-qualification of new business pursuing true opportunities.
  • Navigate new business opportunities through relationship building and social activities.
  • Locate key decision makers within targeted organizations and establish relationships.
  • Maintain close relationships with all respective clientele.
  • Document and pursue all potential capital projects within targeted clientele.
  • Conduct tactful follow-up procedures and understand how to close open opportunities.
  • Maintain an up-to-date sales pipeline report and review with supervisor on a bi-weekly basis.
  • Conduct site surveys and attend pre-bid meetings as needed and assist in design development.
  • Prepare material/labor cost estimates for budgetary estimating purposes.
  • Prepare formal, professionally written proposals as needed.
  • Conduct formal follow-ups on all installations ensuring customer satisfaction and additional service opportunities are captured.

Requirements:
  • College degree in telecommunications or business a plus, or equivalent experience.
  • Minimum of 5 years sales experience in the telecommunications/electrical specialties industry or equivalent experience.
  • BICSI certifications a plus.
  • Strong written and verbal communications skills a must.
  • Must be confident and possess the ability to build strong, long-term relationships.
  • Excellent customer service skills.
  • Intermediate level of computer literacy including MS Office/MS Outlook/Salesforce and database management.
  • Strong organizational and prioritizing skills.
  • Must have reliable transportation to and from the assigned work location/office.
  • Must maintain a valid driver's license and good driving record.
  • Proven ability to manage and maximize revenue from an extensive portfolio of key accounts.
  • Ability to quickly develop a rapport based on trust.
  • Outstanding presentation skills.
  • Proven ability to develop opportunities with new or existing customers.
  • Ability to juggle multiple priorities and work under pressure.

What We Offer:
  • Fair and competitive pay.
  • Comprehensive medical, prescription, vision, and dental insurance.
  • HRA spending account.
  • Employer-paid life and AD&D insurance.
  • Seven paid holidays.
  • Vacation/sick/personal leave.
  • 401k retirement program with company match.
  • Employee assistance program.
  • And much more.


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