Customer Support and Administrative Associate
5 days ago
The Customer Support and Administrative Associate in the Certification and Credentialing Services Department at the National Board for Certified Counselors (NBCC) is responsible for delivering exceptional customer service, performing day-to-day administrative tasks, and providing support in accordance with NBCC and Center for Credentialing & Education policies.
Key Responsibilities- Respond to incoming calls, emails, and provide customer service to stakeholders internally and externally.
- Utilize computers for various applications, such as database management or word processing.
- Perform day-to-day administrative tasks, including processing transcripts, maintaining files, and drafting correspondence.
- Transfer incoming communications to appropriate team members or reply accordingly.
- Prepare and distribute certificates, and manage departmental communications.
- Organize and file documentation, including mail, status option change forms, and verification of certification.
- Scan and upload documents for electronic storage, and maintain records of saved items.
- Maintain paper or electronic filing systems, recording information, updating paperwork, or documenting correspondence.
- Assist with database maintenance for participating universities, graduate student applications, special examination accommodations, and certification cycles.
- Gather caller information to assist in resolving issues, clarify issues, determine causes, expedite solutions, and follow up to ensure resolution.
- Provide customer service, maintaining thorough knowledge of procedures and processes.
- An associate degree or equivalent from a 2-year college or technical school.
- Or an equivalent combination of education and experience.
- A competitive salary range of $45,000 - $60,000 per year, depending on location and experience.
- Hybrid work arrangement requiring a minimum of 3 days in the office.
- Up to 5% travel requirement.
- A comprehensive benefits package, including medical, dental, vision coverage, 401(k) retirement plan, and paid time-off programs.
NBCC fosters a collaborative work environment dedicated to advancing mental health services globally. We support counselors and mental health providers through credentialing, examinations, continuing education, legislation, scholarships, and grants.
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Administrative Support Coordinator
5 days ago
Greensboro, North Carolina, United States North Carolina A & T State University Full timeThe Administrative Support Associate will play a vital role in the Department of Agribusiness, Applied Economics & Agriscience Education at North Carolina A&T State University. This position is responsible for coordinating day-to-day operations, providing administrative support to the Chairperson, and ensuring the smooth functioning of departmental...
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Greensboro, North Carolina, United States North Carolina A & T State University Full timeAbout the PositionThe High-Level Administrative Support Professional will serve as the front office specialist for MEEN student and department services. Your responsibilities will include managing office tracking of student progress, coordinating communication between students and the department, interacting with the public and other external stakeholders,...
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Administrative Support Specialist
4 days ago
Greensboro, North Carolina, United States Aston Carter Full timeAbout the Company:Aston Carter is a world-class corporate talent solutions provider that offers specialized services in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions.Job Description:We are seeking an experienced Administrative Support Specialist to join our team in Greensboro, NC....
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Clinical Support Associate
5 days ago
Greensboro, North Carolina, United States Cone Health Full timeAbout the RoleWe are seeking a dedicated Clinical Support Associate to join our team at Cone Health.Job SummaryThe Clinical Support Associate provides vital support to our Registered Nurses, ensuring seamless care delivery to our patients. This role requires a strong attention to detail, effective communication skills, and a commitment to maintaining a clean...
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Administrative Coordinator Specialist
5 days ago
Greensboro, North Carolina, United States Cone Health Full timeWe are seeking a highly skilled Administrative Coordinator Specialist to join our team at Cone Health. This is a unique opportunity to showcase your exceptional organizational skills and attention to detail in a fast-paced environment.About the Role:Provide administrative support to senior leaders and teams, ensuring seamless day-to-day operations.Coordinate...
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Cart and Janitorial Support Associate
2 months ago
Greensboro, North Carolina, United States Walmart Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Cart and Janitorial Associate to join our Front End Services team at Walmart. As a key member of our team, you will be responsible for ensuring customers have a positive experience from the moment they enter our store to the moment they leave.Key ResponsibilitiesCollect carts from the parking...
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Retail Sales Associate
4 days ago
Greensboro, North Carolina, United States Chico's FAS, Inc. Full timeChico's FAS, Inc. is an equal opportunity employer offering a competitive salary range of $35,000-$50,000 annually.Job DescriptionWe are seeking a highly motivated and customer-focused Retail Sales Associate - Customer Experience Specialist to join our team at 5026 Shops at Friendly Center.Key Responsibilities:Provide exceptional customer service and ensure...
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Sales and Leasing Associate
4 days ago
Greensboro, North Carolina, United States Drucker and Falk LLC Full timeAbout the JobDrucker & Falk LLC is seeking a highly motivated Sales and Leasing Associate to join our team. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and sales skills.
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Dental Practice Administrator Lead
6 days ago
Greensboro, North Carolina, United States Riccobene Associates Family Dentistry Full timeJob OverviewRiccobene Associates Family Dentistry is seeking a skilled Dental Practice Administrator Lead to join our team. This is a full-time position at our Greensboro/Guilford location.About the RoleThis role plays a pivotal part in ensuring the success of our dental practice by overseeing the front office operations, guiding the team towards...
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Cart Attendant and Janitorial Support Associate
4 weeks ago
Greensboro, North Carolina, United States Walmart Full timeJob Summary: As a Cart & Janitorial Associate at Walmart, you will play a vital role in ensuring customers have a positive experience from the moment they arrive until they leave the store.Your Key Responsibilities:Cart Gathering: Gather carts from the parking lot and bring them back to the designated area.Janitorial Duties: Clean restrooms, sales floor, and...
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Chief Administrative Officer
2 weeks ago
Greensboro, North Carolina, United States North Carolina Middle District Court Full timeJob Title: Chief Administrative OfficerThe North Carolina Middle District Court seeks a highly qualified Chief Administrative Officer to lead the administrative functions of the court.Key Responsibilities:Oversee the administration of the court's budget, human resources, and facilities management.Ensure compliance with federal and state regulations, as well...
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Executive Support Specialist
4 days ago
Greensboro, North Carolina, United States Cone Health Full timeJob Overview">The Executive Support Specialist plays a vital role in ensuring the smooth operation of daily activities for employees of all levels at Cone Health. This position requires administrative support and coordination skills to complete tasks efficiently.">Job Description">">Maintains office inventory, facilitates supply orders, and completes other...
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Clinical Support Associate
6 days ago
Greensboro, North Carolina, United States Cone Health Full timeJob Summary:Cone Health seeks a Clinical Support Associate to work as a float in various departments and units. The ideal candidate will assist nurses and medical staff in delivering exceptional patient care services.The Clinical Support Associate is responsible for collaborating with the healthcare team to ensure effective communication and coordination of...
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Behavior Therapist for Autism Support
4 days ago
Greensboro, North Carolina, United States Behavior Consultation and Psychological Services PLLC Full timeAt Behavior Consultation & Psychological Services, we pride ourselves on a dynamic team that is passionate about empowering individuals with autism to reach their full potential. Our environment is characterized by enthusiasm, engagement, and a strong sense of satisfaction in seeing our clients achieve their goals, whether it's learning to communicate...
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Event Support Specialist
3 days ago
Greensboro, North Carolina, United States Mark Rink Full timeAre you a detail-oriented and proactive professional seeking a rewarding career in event coordination? Mark Rink is currently looking for an Event Support Specialist to join our team!Job DescriptionWe are seeking a highly organized and communicative Event Support Specialist to provide administrative and operational support for events. In this role, you will...
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Retail Associate
4 days ago
Greensboro, North Carolina, United States Walmart Full timeOverviewWe are looking for a highly motivated and enthusiastic Retail Associate to join our team at Walmart. As a Cashier, you will play a vital role in providing excellent customer service and ensuring that customers have a positive shopping experience.Job Description:You will be responsible for checking out customers quickly and accurately, while...
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Nursing Support Specialist
5 days ago
Greensboro, North Carolina, United States Cone Health Full timeCone Health is committed to providing high-quality patient care and exceptional service. We are currently seeking a skilled Nursing Technician to join our team as a Nursing Support Specialist - Patient Care Associate.Job SummaryThe Nursing Support Specialist - Patient Care Associate plays a vital role in supporting the healthcare team by providing basic care...
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Server Administrator
6 days ago
Greensboro, North Carolina, United States North Carolina Agricultural & Technical State University Full timeJob SummaryWe are seeking an experienced Windows Server Administrator to join our core server and storage management team at North Carolina Agricultural & Technical State University. The successful candidate will have strong experience with Windows server management, a solid foundation in server security, and experience with Active Directory, MECM, InTune,...
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Desktop Support Specialist
7 days ago
Greensboro, North Carolina, United States TEKsystems Full timeJob OverviewTEKsystems is seeking a skilled Desktop Support Specialist to join our Tier-1 desktop support team in the Winston Salem area. This role involves providing top-notch technical assistance to employees, ensuring seamless operations and optimal system performance.Key ResponsibilitiesImplement, start up, and troubleshoot proprietary software and...
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Customer Service Coordinator
5 days ago
Greensboro, North Carolina, United States Smart Stack Impact Full timeJob Title: Customer Service CoordinatorAbout the Role:Smart Stack Impact is seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. The successful candidate will be responsible for providing exceptional service to clients, visitors, and employees, ensuring a welcoming and professional atmosphere in our...