Patient Services Representative

6 days ago


Elyria, Ohio, United States CREAM Apothecaries Ohio, LLC Full time
Job Summary

The Patient Services Technician is a critical team member responsible for delivering exceptional patient consultations and ensuring operational excellence. This role involves assisting with patient check-in, cash handling, maintaining a clean dispensary environment, and controlling inventory.

Key Responsibilities:
  • Greet patients with a positive attitude and provide an outstanding customer experience that exceeds expectations.
  • Maintain confidentiality with customer information and interactions.
  • Responsible for effectively answering customer questions, fulfilling orders, handling transactions, and accurately utilizing the POS system.
  • Assist in maintaining a clean and organized store environment.
  • Follow company policies and compliance regulations as required by state law.
Requirements:
  • A high school diploma and a minimum of three years' retail or hospitality experience.
  • Highly organized with strong customer service skills.
  • Proficient in using point-of-sale systems, inventory management software, and other dispensary-related tools.
  • Ability to work a varied schedule, including nights, weekends, and holidays.
Compensation:

We offer a competitive salary of approximately $45,000 - $60,000 per year, depending on experience.

About CREAM Apothecaries Ohio, LLC

Cream Apothecaries Ohio, LLC values its employees and offers a supportive work environment. If you are a motivated individual who is passionate about providing excellent customer service, we encourage you to apply.



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