Contact Center AI Sales Specialist Manager

1 week ago


Sunnyvale, California, United States Google Cloud - Minnesota Full time
About the Role

We are seeking a highly skilled Contact Center AI Sales Specialist Manager to join our team at Google Cloud. As a key member of our sales organization, you will be responsible for driving business growth and leading a team of sales professionals to deploy AI Customer Experience solutions.

Key Responsibilities
  • Develop and advance business pipelines, Contact Center AI (CCAI) bookings, and business growth.
  • Oversee the creation of strategic account plans, including a broader enterprise plan across key verticals.
  • Attract, hire, and develop talent to build scale and influence long-term strategic direction for new and existing customers.
  • Create alignment across multiple functions: Marketing, Customer Engineer Managers, Partners, Field Solutions Architects, and AI Product Engineers.
  • Own relationships with customers and manage teams focused on executive engagements coupled with scale and growth opportunities.
  • Support sellers to build and maintain executive relationships with customers as the AI Subject Matter Expert, as well as assist customers in identifying AI use cases suitable for Google Cloud AI products and solutions.
About Google Cloud

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

What We Offer

We offer a competitive compensation package, including a base salary range of $163,000-$232,000, bonus, equity, and benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Equal Employment Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.


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