High-Volume Retail Business Leader
1 week ago
About Pilot Company
Pilot Company is a leading travel center network with over 30,000 team members and more than 750 retail and fueling locations in 44 states and six Canadian provinces.
Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded by Jim A. Haslam II in 1958 and currently led by CEO Adam Wright, our company remains committed to its founding values, people-first culture, and commitment to giving back.
We are dedicated to fueling people and keeping North America moving.
Diversity, Equity, and Inclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities.
You will be responsible for generating and executing travel center and restaurant business plans to achieve established standards, sales, and profit objectives as well as customer satisfaction.
The Retail General Manager will also:
- Ensure that customer expectations are met
- Conduct meetings with subordinate employees
- Maintain effective vendor relationships
- Build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint
Key Responsibilities
- Drive sales
- Manage team members
- Track inventory
- Provide customer service
- Perform P&L analysis
Requirements
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills.
You must be able to work a flexible schedule of nights, days, weekends, and holidays.
Additional Requirements
- Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results
- Previous management proficiency in high volume retail with P&L accountability
- Ability to create and maintain a customer-focused culture
Benefits
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
Salary: $28-$38 per hour
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