Automotive Service Consultant

4 weeks ago


Glenview, Kentucky, United States FIELDS CHRYSLER JEEP DODGE RAM (GLENVIEW) Full time
Service Advisor Role

At FIELDS CHRYSLER JEEP DODGE RAM (GLENVIEW), we're seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be the first point of contact for our customers in the service lane, providing prompt, courteous, and effective service.

Responsibilities

Oversee the flow of the Drive Lane to ensure customers receive exceptional service.
Take ownership of the customer's experience by completing additional tasks that leave a positive impression.
Provide concierge support for owner inquiries, ensuring customers are not mishandled.
Ensure daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.

Qualifications

Organized and friendly personality.
Demonstrated ability to manage others.
Time management skills.
Fantastic communication skills with customers.
Professional, well-groomed personal appearance.
Acceptable motor vehicle driving record according to dealership guidelines.
Willingness to submit to a pre-employment background check.

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including medical, dental, vision, short and long-term disability, paid basic life insurance, a 401(k) plan, personal time off, growth opportunities, paid training, employee vehicle purchase plans, family-owned and operated, health and wellness, Saturday lunches, and discounts on products and services.

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