U-Box Customer Care Representative

3 weeks ago


Urbana, Illinois, United States U-Haul Full time
Job Summary:

U-Haul is seeking a skilled and customer-focused U-Box Customer Care Representative to join our team. As a key member of our delivery team, you will be responsible for ensuring that customers receive exceptional service and support with their U-Box containers.

Key Responsibilities:
  • Operate a flatbed truck and transport U-Box containers to and from customers' homes and businesses.
  • Load and unload storage containers for delivery, utilizing a 8000-lb propane forklift or a truck-mounted forklift.
  • Participate in ongoing continuous U-Haul education through U-Haul University to enhance your skills and knowledge.

Requirements:
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

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