Lead Retail Customer Service Representative
4 weeks ago
Customer Service at FedEx
**Job Summary**
As a Retail Customer Service Associate at FedEx, you will be responsible for providing exceptional customer service to our valued customers.
**Key Responsibilities:**
* Follow instructions of supervisors and assist other team members in performing store functions
* Assist in the training of store team members
* Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
* Provide solutions to customer inquiries and concerns
* Maintain a clean and organized store environment
**What We Offer:**
* Competitive compensation and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
**Requirements:**
* High school diploma or equivalent required
* Previous customer service experience preferred
* Ability to work in a fast-paced environment
* Strong communication and problem-solving skills
**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity
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