Lead Retail Customer Service Representative

4 weeks ago


Étreux, Hauts-de-France, United States FedEx Full time

Customer Service at FedEx

**Job Summary**

As a Retail Customer Service Associate at FedEx, you will be responsible for providing exceptional customer service to our valued customers.

**Key Responsibilities:**

* Follow instructions of supervisors and assist other team members in performing store functions
* Assist in the training of store team members
* Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
* Provide solutions to customer inquiries and concerns
* Maintain a clean and organized store environment

**What We Offer:**

* Competitive compensation and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

**Requirements:**

* High school diploma or equivalent required
* Previous customer service experience preferred
* Ability to work in a fast-paced environment
* Strong communication and problem-solving skills

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity



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