Retail Sales Support Associate
3 weeks ago
We're seeking a highly skilled and customer-focused individual to join our team as a Retail Sales Support Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining accurate inventory, and ensuring a clean and welcoming store environment.
As an Optimum Brand Ambassador, you will be the face of our brand, representing our values and mission to customers. You will be a go-to resource for customers, providing guidance and support on our products and services.
Key responsibilities include:
- Providing exceptional customer service and support
- Maintaining accurate inventory and ensuring a clean store environment
- Assisting customers with equipment returns and swaps, and other non-sales transactions
- Providing in-store post-sales support for device data transfers and phone number ports
- Supporting the onboarding of new customers, including setting up online accounts and data transfers
Requirements include:
- High school diploma or equivalent
- Minimum one year of work experience
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Knowledge of Microsoft Word, Excel, and Outlook
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
We are an Equal Opportunity Employer committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment-related information, photos, education information, and/or protected classifications under federal and state law.
This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration, and compliance with federal, state, and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.
Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State.
This role is in a union and covered by a collective bargaining agreement.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace.
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