Self Storage Operations Manager

6 days ago


Coconut Creek, Florida, United States Public Storage Full time

Public Storage, the industry leader in self-storage, is currently hiring for a Customer Service-Self Storage Manager position.

Job Summary

We are seeking a highly motivated and customer-focused individual to manage our self-storage facilities. As a Customer Service-Self Storage Manager, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the overall success of our facilities.

About Public Storage

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Key Responsibilities
  • Customer Service: Provide excellent customer service to all customers, including sales, rentals, and customer support.
  • Daily Operations: Manage daily storage unit inspections, cash handling, and banking duties.
  • Sales and Marketing: Assess customer storage needs and make suggestions on packing and moving supplies.
Requirements and Qualifications

To be successful in this role, you should have:

  • A minimum of [insert time] experience in customer-facing roles, preferably in sales or retail.
  • Excellent communication and problem-solving skills.
  • A valid driver's license and reliable transportation.
Compensation and Benefits

We offer a competitive salary of $14.00 per hour, with opportunities for bonuses and performance-based rewards. Additionally, we provide:

  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and sick leave.
  • Mileage reimbursement.
Work Environment

You will work in a fast-paced environment, interacting with customers and colleagues regularly. You must be able to lift up to 35 pounds, walk up to 50% of your time, and spend time outdoors in various weather conditions.



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